Configure inside your workspace
Your team controls the connections, permissions and records used by the application. Credentials are not supplied to Munire staff for a managed audit.
First Munire application launching independently
Customs assurance from declaration population to defensible outcome.
Munire Customs gives your authorised team the application, knowledge and controls to expose potential declaration errors, investigate them and carry a human conclusion through correction, recovery, compliance and learning. Munire provides the software; your organisation controls the work.
Use it yourself. Use it with an adviser. Use it for your clients.
Declaration assurancePopulation · 8,426
SourceCDS import verified
ClientEORI matched · authorised
AnalysisPopulation triaged
Review37 items need judgement
EvidenceRequirements structured
OutcomeHuman conclusion required
Automated outputDecision support only
OperationCustomer-run software
DataYour controlled workspace
EconomicsNo Munire recovery share
JudgementHuman conclusion explicit
Customer-operated by design
Your workspace. Your data. Your decision.
Your authorised users configure the organisation, clients, EORIs and declaration sources inside your controlled workspace. Munire does not ask you to hand HMRC credentials, client lists or declaration populations to Munire personnel so that we can run the analysis for you.
Run the checks yourselves
Authorised users import or connect data, run population analysis, investigate findings and maintain the evidence trail.
Choose who performs the work
Act directly, work with your existing adviser or operate as the specialist for your own clients. The application does not dictate the commercial relationship.
Keep the recovery economics
Munire does not act as your direct representative, receive HMRC repayments, require a Statement of Work for each claim or deduct a percentage of recovery.
One application · three operating models
Use it yourself. Use it with an adviser. Use it for your clients.
The capability stays the same. What changes is who performs the professional work and on whose behalf. Those choices—and any advisory fees—remain outside Munire.
Run your own assurance
Build internal knowledge, review declarations filed under your EORI and progress supported corrections or claims without surrendering a share of the recovery to Munire.
Keep expert judgement where needed
Use the application internally and involve your chosen customs adviser on difficult facts, technical conclusions or submissions. Their terms are agreed with you.
Operate across client portfolios
Provide a professional customs recovery or assurance service using governed client workspaces, evidence, workflow and reporting. You set your own client proposition and fees.
The normative position
A customs declaration should contain no errors.
Errors still occur in practice. Munire Customs is designed to expose them, understand them, evidence them, correct or recover from them, and prevent the same failure being repeated. Recovery is one possible outcome of assurance—not the reason to tolerate error.
One governed lifecycle
From source record to signed conclusion.
The workflow preserves provenance, authority, evidence and human accountability from the first imported declaration through to the final operational outcome.
- 01IngestBring in structured CDS CSV, API-backed or CDI declaration data with its source retained.
- 02MatchAssociate the population with an authorised Munire client and the correct importer EORI.
- 03AnalyseRun explainable rules across the population and prioritise items for professional attention.
- 04InvestigateReview the facts, source record, commercial context and applicable customs position.
- 05EvidenceDefine what is required, collect it and connect each document to the declaration and finding.
- 06ConcludeRecord the human assessment, reasoning and sign-off. A flag never becomes a conclusion by itself.
- 07ActCorrect, disclose, recover, monitor or close—with unsupported routes blocked by control gates.
- 08LearnRetain the outcome and use it to identify repeated broker, supplier, code or process failures.
Explore the application
More than an audit dashboard.
Each area is part of the same operating system for customs assurance, investigation, evidence, controlled claims and portfolio oversight.
01 · WORKFLOW
Population-to-outcome workflow
See how imported declarations become prioritised reviews, evidenced conclusions and controlled outcomes.
Explore workflow → 02 · CONTROLSGates before downstream action
Client, EORI, authority, paid-amount, provenance and human-review controls stop unsupported work progressing.
Explore controls → 03 · EVIDENCEEvidence and document system
Structure onboarding, authority, case records, correspondence, calculations and HMRC-facing evidence packs.
Explore evidence → 04 · KNOWLEDGEUnderstand the route before taking it
Use source-linked guidance on repayment routes, evidence and time limits, with clear boundaries where specialist judgement is needed.
Explore Knowledge → 05 · INTERMEDIARIESRun a governed client portfolio
Operate across multiple importer clients without losing client isolation, authority, source provenance or review ownership.
For intermediaries → 06 · IMPORTERSKnow what was filed under your EORI
Understand historic declarations, broker performance, duty and import VAT exposure, recovery and recurring root causes.
For importers →Who it is for
Built for the people closest to customs risk.
Munire Customs can support a single importer, an intermediary reviewing its own declaration book, or a specialist running controlled assurance and recovery work across multiple clients.
CUSTOMS INTERMEDIARIES
Brokers and freight forwarders
Review the declarations your operation submits, expose repeated failure patterns and maintain a documented investigation and response trail.
TRADE SPECIALISTS
Customs and compliance advisers
Run evidence-led client engagements from onboarding and authority through investigation, conclusion, claim and reporting.
IMPORTERS
Finance, tax and trade teams
Understand what agents filed under your EORI, where duty or VAT may be wrong and which issues require correction or recovery.
LOGISTICS OPERATORS
Distribution and cross-border teams
Connect declaration outcomes with the suppliers, brokers, flows and operating processes that created them.