Authorised client setup
Establish the client, correct importer EORI, engagement scope, authority and required documentation before analysis becomes operational casework.
Customs · Intermediaries
End-to-end workflow and client management.
Munire Customs is built so an intermediary can run the practice: onboarding, authority, analysis, letters, evidence, claims and your own fees, across a client book. The importer product is the same engine; your advantage is the operating system around it. Your firm owns the relationships and commercial terms. Munire supplies the application.
01 / Your service
Standardise the discipline, not the conclusion.
Templates and workflows create repeatability around setup, evidence and governance. They do not replace professional judgement — and Munire does not sit between your firm and its clients.
Maintain client context
Keep declarations, evidence, conclusions, claims, correspondence and reporting associated with the correct importer throughout.
Find the right work first
Analyse populations at scale and direct specialist time toward the most significant, promising or exposed items.
Own the professional finding
Record who investigated the issue, what they concluded and which evidence and reasoning supported the decision.
Control claims and corrections
Prevent work progressing without the required authority, paid amount, evidence and sign-off.
Set your own client proposition
Charge fixed, project or recovery-linked fees if that is your chosen service model. Munire charges you only for the software subscription.
02 / The practice workspace
Manage the book, not a pile of spreadsheets.
Specialists who prepare claims for others need more than an analysis engine. Munire Customs is the operating system for that work.
Daily triage
What needs attention, what is ready to submit, what is awaiting the client.
Readiness as a filing gate
EORI, VAT, authority, CDS agreement and refund bank details scored per importer.
Reclaim under your control
C285 and C&E1179 packs with evidence gates. A flag never becomes a submission.
Your fees, not HMRC recovery
WIP, draft invoices, retainers and debtor ageing. Explicitly separate from HMRC repayments.