Guides
Practical guidance for controlled customs work.
Task-led material connecting source data, investigation, evidence and human review.
01 / Current guides
Built around the work.
Guides are added when they can help a user complete or understand a genuine professional workflow.
Customs · Guide
How to reclaim overpaid import duty in the UK
From your CDS data to a decided claim: the three routes, the three-year window, the five questions and the evidence HMRC asks for.
Explore →CustomsPreparing a C285 evidence pack
From the declaration record to calculation, authority, supporting documents and review.
Explore →CustomsReviewing rejected imports
Understand when the rejected-import route may be relevant and which source facts matter.
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